Quality Policy

OCCAM Space operates in the space sector with a commitment to providing conforming, safe and reliable products and services, meeting applicable requirements and the needs and expectations of its customers.

Quality is therefore a strategic value and an essential element of our corporate culture. OCCAM Space Management assumes the leadership and responsibility for promoting an organization based on the following principles:

CUSTOMER FOCUS AND COMPLIANCE WITH REQUIREMENTS

OCCAM Space directs its activities towards understanding and fulfilling customer requirements, as well as applicable legal, regulatory and other requirements, with the aim of continuously enhancing customer satisfaction.

PRODUCT QUALITY AND SAFETY

The conformity, quality, safety and reliability of products and services are essential elements of OCCAM Space’s activities.

All personnel involved in their development and provision shall be aware of their contribution to product conformity and safety and shall act in accordance with the principles of ethical behaviour established by the organization.

RISK AND OPPORTUNITY MANAGEMENT

OCCAM Space applies a risk-based approach to identify, assess and address factors that may affect compliance with requirements, the conformity and safety of products and services, and the achievement of the organization’s objectives.

Risk management is complemented by the identification and pursuit of opportunities that may contribute to improving the organization’s products, processes and performance.

PREVENTION AND MANAGEMENT OF NONCONFORMITIES

OCCAM Space promotes the prevention of nonconformities and ensures their proper identification, control and disposition, using their analysis as a source of learning and improvement and, where appropriate, implementing the necessary actions to prevent recurrence.

COMPETENCE, RESPONSIBILITY AND ETHICAL BEHAVIOUR

OCCAM Space promotes the competence, training, participation and responsibility of its personnel as fundamental elements for the effective operation of the Quality Management System.

The organization fosters a culture in which every person is aware of their contribution to the quality, conformity and safety of products and services, as well as the importance of ethical behaviour.

OPERATIONAL EXCELLENCE AND CONTINUAL IMPROVEMENT

OCCAM Space is committed to continually improving the effectiveness of its Quality Management System and the performance of its processes, products and services, using performance analysis and lessons learned as sources for improvement.

SIMPLICITY AND EFFECTIVENESS

OCCAM Space promotes the “Keep It Simple” principle, seeking to ensure that its processes, working methods and documentation are as simple, clear and efficient as possible, avoiding unnecessary complexity without compromising compliance with requirements, quality or product safety.

The principles established in this Policy provide the framework for establishing, monitoring and reviewing OCCAM Space’s quality objectives.